May 25, 2020
To Any Potential Sellers Of Commercial Real Estate:
When our family decided to sell our apartment building, a building built by our father in 1961 and therefore not simply a business transaction to us, we performed a comprehensive search of commercial real estate brokers, particularly but not limited to those who sold in the West Hollywood area.
The best credentialed of the candidates was Sam Liberow of Marcus & Millichap. We learned there was a reason Sam and his team, notably Jonathan Erster, were the most highly rated. Lots of reasons, as it turned out.
We needed to sell the building in the most challenging of times – when the coronavirus pandemic was just taking off. Because of the lockdown restrictions, we were questioning whether we would be able to sell the building at all. How would in-person showings work? Could inspections be completed? Given those impediments and countless others, we fully expected we would be forced to take a ‘low ball’ offer.
We quickly learned that the term ‘low ball’ was not in Sam’s vocabulary. We also learned that Sam viewed the various corona caused impediments as challenges that with a combination of creativity and tech savvy, could be overcome.
First, Sam and Jonathan performed a Zoom presentation delineating exactly what the building was worth – with the realization that the marketing and selling environment was a huge unknown because of the pandemic.
This was on a Friday. Sam used the weekend to network with some of his previous and some potentially new buyers. By Monday afternoon, the first day the building was officially on the market, we received close to twenty offers, a few ‘low ball’ but most were quite serious. Our family was stunned that the best offers were right about where Sam had suggested our price point should be.
We assumed because of the unsettled atmosphere of the coronavirus environment, we would have to accept compromises in our negotiations that we wouldn’t have had to do during normal times.
Not so. Sam fought with facts and passion for every dollar as if the building was his own, culminating with our family obtaining a selling price considerably over our expectations.
Additionally, Sam went the extra mile during the escrow process, always being available to guide us through the complex (to us) process of securing documents and paperwork. He and Jonathan, and this was no small feat, also convinced the tenants to let in the masked and gloved inspectors to their units. The only reason I can think as to how they pulled that off, was that Sam and his team engendered the tenants trust. As he did ours.
Three weeks later escrowed closed.
Our expectations were not only meant they were amplified to the nth degree. Without reservation, we recommend Sam and his team. You’re not going to do any better.
- Rueben L. & Family
Sam / Team Liberow,
Thank you for your guidance, professionalism, and an excellent representation of our side in this transaction. You and your team made this process smooth and Sammi and I really enjoyed working with you. We must find additional ways to work together, buying and selling, in the very near future.
- Sammi & David S.
I have had the pleasure to work with Sam Liberow and his team at Marcus & Millichap on two recent transactions and am writing this letter to offer the highest of recommendations. Not only did Sam and his team perform—achieving some of the highest price per unit and price per square foot numbers ever in this particular submarket—but they did so quickly, smoothly and professionally. I was really impressed from beginning to end and will definitely be working with Sam and his team again.
Over the years, I’ve had the opportunity to work with many brokers, not just here in Los Angeles but throughout the country, and rarely have I come across an individual like Sam. He knows the market incredibly well, understands how to really organize and manage a marketing campaign and, most importantly, has the interpersonal skills necessary to get deals done at the highest level. Sam is creative, organized, thorough, hard-working, trustworthy…everything you would want in a partner in this business.
Please don’t hesitate to reach out if you would like to discuss. I’m happy to share more details about my experience working with Sam and the thoughts behind this wholehearted recommendation.
- Nick H.
Sam is resourceful, caring, professional and SMART.
Those are pretty darn good qualifications for a real estate broker to have….
- Don R.
I wanted to thank you again for your work on selling Garfield. Your execution on the sale was terrific. You hung in there on a tough property and made the closing process easy and clean. You’re a pro.
- David W.
I recently had the pleasure of working with Sam Liberow and his team at Marcus & Millichap on the sale of a multi-unit residential property located at 1631 N. Harvard Boulevard in the city of Los Angeles.
In 2017 I met with Sam and another commercial real estate broker from a competing firm to discuss listing this property. I had worked with the competing broker previously, so I allowed them to list the property. After two years, the listing resulted in two non-viable offers.
I went back to Sam Liberow and Marcus & Millichap and, within a few short months, he provided a feasible offer and I closed escrow on February 14, 2019.
Sam and his team are extremely knowledgeable about the commercial real estate market. I appreciated Sam’s attention to detail, personalized customer service, sense of urgency, and professionalism.
I would definitely refer Sam Liberow to anyone with commercial real estate needs.
- Debbie & Sunny S.
In our opinion, Sam is the best commercial broker in the business! He is the most professional, ethical, dedicated, responsive, and intelligent realtor we have ever met. We were very fortunate to have met Sam who sold our apartment building in Hollywood for top price in a short period of time.
We had tried selling our building two years prior with another agent but didn’t succeed. So this year, we interviewed several agents, before choosing Sam. We are so glad that we decided to work with Sam because he exceeded all our expectations in every way. His marketing and negotiation skills are impeccable. He kept us informed constantly via phone calls, texts, and emails throughout the sales process. Sam sold our building at a price that broke all records in the area. We always looked forward to talking to Sam because he was such a positive, caring, and wonderful person who happily shared his knowledge and experiences with us. We were always in awe at how easygoing and friendly Sam was at all different hours of the day. We believe Sam is not like some other agents, looking for a quick sale. Since our first encounter with Sam, we always felt that he was watching out for us and made our interest his priority.
Even after we closed the deal and handed over the property, Sam was still at our side to help any way we needed him. We feel lucky to have dealt with Sam and would like to continue working with him. He is the epitome of goodness, professionalism, and integrity. We highly recommend Sam to anyone who is searching for a dependable real estate agent.
- Kevin & Kelly K
I want to thank you for your help in marketing and selling my apartment building in West Hollywood. When I decided to sell the property, I asked some of my real estate friends for a recommendation for an easy to work with and trustworthy broker. Your name was mentioned by more than one person. Once we started talking, I felt that you had a comprehensive grasp of the multifamily apartment sector in that submarket and understand the dynamics of a changing supply and demand environment.
From start to finish, you were always a pleasure to deal with and I never felt that you were acting in a pushy manner to “get the deal done”. You convincingly managed to get me to show flexibility when it was needed and helped bring the transaction to a successful conclusion. I feel that it was a positive experience for me.
If and when I decide to sell another property in your area of expertise, I would want you on my team.
Wishing you continued success as a broker.
- Bernard M.
To whom this may concern,
I am gratefully writing this letter in support of Sam Liberow, as his professional excellence highly surpassed my expectations. His perseverance and determination were just minimal factors in my decision to work with him and his team for the process of selling m property. Amongst the many brokers interviewed, Sam undoubtedly did the best job proving to me through his market knowledge and sales history that he was the right broker to choose. Along with the fact that Sam was a pleasure to work with, my building sold within thirty days at a full price offer, once again exceeding what I believed to be realistic expectations. I cannot stress enough Sam’s constant professional demeanor and desire to outdo himself. Through this experience, it is safe to add that Sam has certainly gained my permanent loyalty.
- Fred H.
We feel so fortunate to have met you. It is said that “timing is everything in life” and we believe that meeting you was certainly no exception. It is truly a rare experience to find a person with your combined strengths and talents in Real Estate, business and accounting. Your knowledge is only exceeded by the honesty and straight forwardness with which you treat your clients. Your ethics are truly your signature.
We want you to know how delighted we have been with our transactions, from start to finish. When we explained our desire to look for an income making vehicle without the chore of managing it, you actually heard us! You analyzed each and every angle of our buildings, our profits, costs, and depreciation and
seeing that we could do better, you came up with a plan. Your walked us through each step; the sale of our property, and a 1031 exchange into two great NNN properties that doubled our net profits. If this wasn’t enough, you then educated us on a “Cost Segregation Study”, to once again make us recipients of a great savings on our taxes.
You certainly made us feel taken care o, as if we were your own grandparents. We sincerely give you our heartfelt thanks and the highest of recommendations. Do not hesitate to share this note and if you have someone who would like to speak with us personally, it will be our pleasure. We will be delighted!
With Warmest Regards,
- Carol and Isaac H.
From the very first day we decided to finally sell our property in West Hollywood your support, dedication and professionalism has been amazing.
You have exceeded our expectations in providing advice, screening offers and finding qualified buyers. You worked far beyond any normal efforts to provide the best possible outcomes for both parties.
That was the easy part. During the sales process you helped us deal with recalcitrant tenants, a hostile manager, an illegal tenant and other obstacles that stood in the way of finalizing the sale.
Not wanting to make this an extended letter I believe your efforts in dealing with police, having individual dealings with querulous tenants and negotiating individual tenant resolutions in the wee hours of night finally led us to a sale that provided us with a price at the top of the market.
We would gladly inform anyone who has the slightest interest in buying or selling a property in West Hollywood or anywhere else see Clyde for expertise, support and amazing dedications.
- Sandra & Sam K.
Now that we have completed all our transactions, I want to thank you for everything you have done.
You sold our apartment building quickly and for a good price.
Even though you do not handle NNN directly, you were involved with the entire process of our NNN purchases.
You were involved in the daily activities of all our transactions, and the person I could depend on the most.
You were our ‘point man’.
Your honesty and integrity will not be forgotten.
This could have never been done without you.
Thank you so much.
- Myron B.